Warranty / Terms and Conditions
Subject to the exclusions contained below, Limitless Innovations, Inc. (“the Company”)
warrants JumpSmart Products to be free from defects in materials and workmanship under
normal consumer usage for a period of one (1) year from the date of original purchase, (the
“JumpSmart Limited Warranty”). JumpSmart Products (or the singular, JumpSmart Product)
shall include all products set forth above in the What’s Included section of this User Manual that
may be sold by the Company now or in the future.
This JumpSmart Limited Warranty is a consumer’s sole and exclusive remedy regarding any
express warranty claim by a consumer and is subject to the exclusions on the following pages:
Exclusions: The JumpSmart Limited Warranty shall not apply in the event of the occurrence of
any of the following:
1. Normal Wear and Tear.
The JumpSmart Limited Warranty shall not apply to cover the
maintenance, repair and/or replacement of parts or the JumpSmart Product due to
normal wear and tear by the consumer.
2. Abuse and Misuse.
The JumpSmart Limited Warranty shall not cover defects or damage
that result in whole or in part from: (a) improper operation, storage, misuse or abuse,
accident or neglect by the consumer (including, without limitation, physical damage,
cracks and scratches to the surface of the JumpSmart product; (b) contact with liquid,
water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat,
or food; (c) use of the JumpSmart Product for commercial purposes; (d) subjecting the
JumpSmart Product to abnormal usage or conditions; and/or (d) other acts which are not
the sole and absolute fault of JumpSmart.
3. Unauthorized Service or Modification.
The JumpSmart Limited Warranty shall not
cover defects or damages resulting in whole or in part from service, testing, adjustment,
installation, maintenance, alteration, or modification in any way by someone other than
JumpSmart or its authorized service centers.
4. Altered Products.
The JumpSmart Limited Warranty shall not cover defects or damages
to a JumpSmart Product with (a) serial numbers or date tags that have, at any time, been
removed, altered, or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) non-conforming or non-JumpSmart housings,
Defects, damage, or the failure of JumpSmart Products due to any
communication service or signal you may subscribe to or use with the JumpSmart Product or
Who is Covered?
This warranty extends only to the first consumer purchaser and is not transferable to any third
party nor applicable to any subsequent owner other than the first consumer purchaser.
What Will JumpSmart Do?
If Limitless Innovations, Inc. determines, in its sole and absolute discretion, that a claim is subject
to the JumpSmart Limited Warranty, it will, at its sole option, repair or replace the JumpSmart
Product or alternatively, it will, in its discretion, refund the purchase price of any JumpSmart
Products or software. JumpSmart Product replacement will be with a functionally equivalent
reconditioned / refurbished / preowned or new JumpSmart Product or part.
For additional information, visit us at:
TheJumpSmart.com/Support or call us at 855-843-4828
In the event of any warranty claim under the JumpSmart Limited Warranty, you can contact
the telephone number below or provide a written correspondence to the address below at
which time and in response thereto, you will receive instructions on how to ship any JumpSmart
Product at your expense, to a JumpSmart authorized repair center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a
written description of the problem; (c) the name of your service provider, if applicable; and (d)
your mailing address, email address and telephone number.
Mailing Address (Please call 855-843-4828 first to obtain RMA #)/h4>
4800 Metalmaster Way
McHenry, IL 60050
What Other Limitations Are There?
ANY WARRANTY CLAIM SHALL BE LIMITED TO LIMITLESS INNOVATIONS, INC.’S COST OF
MATERIAL ON THE JUMPSMART PRODUCT DETERMINED TO HAVE A MANUFACTURER’S
DEFECT. IN NO EVENT SHALL LIMITLESS INNOVATIONS, INC. BE LIABLE TO ANY PARTY
FOR ANY LABOR COSTS OR ANY OTHER DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL
OR SPECIAL DAMAGES, WHETHER IN CONTRACT OR TORT AND LIMITLESS INNOVATIONS,
INC. EXPRESSLY DISCLAIMS LIABILITY FOR ANY DAMAGES OF ANY KIND ARISING
UNDER ANY THEORY OF LAW WHATSOEVER. THE PERFORMANCE OF THE JUMPSMART
PRODUCT DEPENDS ON THE PURCHASER’S ADHERENCE TO MANUFACTURER PRODUCT
INSTRUCTIONS AND LIMITLESS INNOVATIONS, INC. WILL NOT BE RESPONSIBLE TO
PURCHASER FOR ANY DEVIATIONS THEREFROM. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION REGARDING INCIDENTAL OR CONSEQUENTIAL
DAMAGES MAY NOT APPLY TO YOU. ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE SHALL EXPIRE ON THE DATE
WHICH IS 1 YEAR FROM THE DATE OF FIRST PURCHASE OF THE JUMPSMART PRODUCT BY
THE CONSUMER. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH RESPECT
TO THAT PERIOD OF TIME BEYOND THE JUMPSMART 1 YEAR LIMITED WARRANTY PERIOD,
LIMITLESS INNOVATIONS, INC. DISCLAIMS AND FURTHER MAKES NO WARRANTY OF
ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF
MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
PLEASE NOTE THAT THIS JUMPSMART LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
National Statutory Rights
CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE
NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING,
WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. THESE
RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY.
YOUR USE OF JUMPSMART SHALL BE GOVERNED BY THIS CONSUMER RIGHTS AND
ARBITRATION AGREEMENT, this (“AGREEMENT”).
THIS AGREEMENT AFFECTS YOUR LEGAL RIGHTS AND REMEDIES BY PROVIDING THAT
DISPUTES BETWEEN YOU AND THE MANUFACTURER OF THIS PRODUCT, LIMITLESS
INNOVATIONS, INC., AN ILLINOIS CORPORATION (“COMPANY”), MUST BE RESOLVED
THROUGH BINDING ARBITRATION, RATHER THAN IN A COURT. PLEASE READ THIS
AGREEMENT CAREFULLY AS YOU ACCEPT THE TERMS OF THIS AGREEMENT BY RETAINING
THE PRODUCT(S) PURCHASED IN CONNECTION WITH THIS AGREEMENT (“PRODUCT”)
FOR MORE THAN FOURTEEN (14) DAYS. IF YOU DO NOT AGREE TO THE TERMS OF THIS
AGREEMENT AND YOU PURCHASED THE PRODUCT DIRECT FROM COMPANY (VIA WEB
OR TELEPHONE), CALL 855-843-4828 TO COORDINATE THE RETURN THE PRODUCT
TO COMPANY WITHIN FOURTEEN (14) DAYS OF RECEIPT AT NO COST TO YOU. IF YOU
PURCHASED THE PRODUCT ELSEWHERE, WITHIN FOURTEEN (14) OF PURCHASE YOU
MUST CALL 855-843-4828 AND THEN, ALSO WITHIN THIS SAME FOURTEEN (14) DAY
PERIOD, RETURN THE PRODUCT TO THE POINT OF PURCHASE. FOR ANY QUESTIONS
RELATED TO THE ABOVE, PLEASE CALL 855-843-4828.
Resolution of Claims or Disputes
Any claim or dispute between you and Company arising out of or relating in any way to
the Product or this Agreement shall be resolved through final, binding arbitration. This
arbitration obligation applies regardless of whether the claim or dispute involves a tort, fraud,
misrepresentation, product liability, negligence, violation of a statute, or any other legal theory.
Both you and Company specifically acknowledge and agree that you waive your right to bring a
lawsuit based on such claims or disputes and to have such lawsuit resolved by a judge or jury.
Limitation of Legal Remedies
All arbitrations under this Agreement shall be conducted only on an individual (and not a classwide)
basis and an arbitrator shall have no authority to award classwide
relief. You acknowledge
and agree that this Agreement specifically prohibits you from commencing arbitration
proceedings as a representative of others or joining in any arbitration proceedings brought by
any other person.
Before commencing any arbitration proceedings under this Agreement, you must first
present the claim/dispute to Company by calling 855-843-4828, providing requested contact
information and allowing Company the opportunity to resolve it. If your claim or dispute is not
resolved within sixty (60) days, you may commence arbitration proceedings in accordance with
the terms of this Agreement.
The arbitration of claim(s)/dispute(s) under this Agreement shall be pursuant to the American
Arbitration Association’s (“AAA”) United States Commercial Dispute Resolution Procedures and
Supplementary Procedures for Consumer-Related Disputes (see www.adr.org for their rules and
The arbitration of any claim/dispute under this Agreement shall be in the State of Illinois or the
location in which you received this Agreement.
All administrative expenses of arbitration proceedings under this Agreement shall be divided
equally between you and Company, except that: (a) if the claim/dispute subject to the
arbitration proceedings is less than ten thousand dollars (US$10,000), you will be responsible
for no more than one hundred twenty-five dollars (US$125) in administrative expenses; (b) if
the claim or dispute subject to the arbitration proceedings is more than ten thousand dollars
(US$10,00O), but less than seventy-five thousand dollars (US$75,000), you will be responsible
for no more than three hundred seventy-five dollars (US$375) in administrative expenses;
and (c) if the claim/dispute subject to the arbitration proceedings is more than seventy-five
thousand dollars (US$75,000), then you will be responsible for administrative expenses in
accordance with the Commercial Fee Schedule provided by the AAA. You acknowledge and
agree that each party shall pay the fees and costs of its own counsel, experts and witnesses.
Choice of Law & Severability
This Agreement shall be governed by the United States Federal Arbitration Act and the laws
of the state of Illinois. If any provision of this Consumer Rights and Arbitration Agreement is
declared or found to be unlawful, unenforceable or void, such provision will be ineffective only
to the extent that it is found unlawful, unenforceable or void and the remainder shall remain fully